This agreement is between the purchaser (the “Client” or “you”) and Finer Details Services Pty Ltd (the “Company”, “Finer Details” or “our”). The terms of our engagement and the scope and confines of the services will be provided under the following terms and conditions:

How We Work

Our service area includes the Mindarie to North Fremantle and central Perth suburbs of Western Australia.  Additional mileage charges may apply to any job outside this service area and payment will be due prior to job commencement.

Finer Details can facilitate all third-party service payments on the Client’s behalf. Third party service providers engaged by Finer Details will only provide services as agreed in consultation with Finer Details, provider and you.  All disbursements related to services and charges are to be met by you.

Fee Structure

Finer Details is registered for Australian Goods and Service Tax (GST).

Finer Details offers a 30 minutes onsite initial consultation for new clients living within our service area to discuss an overview of the Client’s needs and Finer Details conditions of engagement.  This option can be purchased from our website at Consultation .

Fees are subject to change.

Finer Details charges will commence once task details are discussed.

Finer Details charge in 15 minute blocks with a minimum of 15 minutes for each request.

The following minimum charges apply: 30 minutes will be charged for errands (including 15 minutes towards the task); 1.5 hours for meeting trades and any job where specific time needs to be allocated (including 45 minutes towards the task).

A once off time-fee of 15 minutes will be charged for each new trade referral hired by the client.

A minimum of 3.5 hours will be charged for Professional Organising sessions.  A Minimum of 1.5 hours will be charged for a Professional Organising Consultation. A 10-15-minute break is taken every 3.5 hours, these breaks have been built into our fee structure.

Any emergency, after hours work (Monday to Friday 6pm – 7am or weekends), or work completed on a public holiday, an additional 15 minutes will be added to each hour worked, with a minimum service charge of 1 hour.

Payment

Payment for our services are collected via direct payment to our nominated bank account or our website and is due at time of purchase.

All agreed upon fees owed to Finer Details are to be paid before services rendered. Invoices not paid by due date will incur a 5% charge.

Safety

Finer Details will only perform work that is considered safe under the WHS guidelines.

Employment status

Finer Details is a licensed business and a subcontractor of the Client.  The Client has no responsibility to withhold any taxes from or provide any benefits to Finer Details.

Third Party suppliers used to undertake any project are not employed by Finer Details.

Any Third Party Supplier’s products and services employed by the Client becomes a contract, whether written or verbal, solely between the Client and that Third Party Supplier.

Cancellation

Cancellation of services requires 48 business hours notice – otherwise full payment is required.

Finer Details reserves the right to cancel this contract at any time for the following reasons: If you misrepresent yourself in any way; should you slander Finer Details in any way thereby causing damages to the Finer Details business.

The result of cancellation will be payment to Finer Details of all monies owed as agreed in this document and up to the date of cancellation.

Confidentiality

Confidentiality is a high priority to Finer Details and only the necessary details collected will be forwarded to third party suppliers to complete tasks. Discretion will be strictly adhered to by all Finer Details team members. Your ‘in case of emergency’ contact will only be contacted should we deem necessary.

Liability

Finer Details is fully insured with Public Liability and Professional Indemnity insurance specifically designed for our industry. All employees engaged by Finer Details are covered by our Workers Compensation policy.

For any third party service arranged by Finer Details for the Client, the Client must be aware that the contract for this service (and therefore all liability) is between the service provider and the Client and not between Finer Details and the Client.

No Finer Details team members will be accountable for the actions of the third party and will not be responsible for Client disapproval with the services or items provided by a third party during the course of services provided.

Finer Details is not responsible for any damages caused by a guest, pet or child of the Client.

Any material provided by the Client, ensures the Client warrants that they are authorised to provide the material to Finer Details and indemnifies Finer Details against any action that may be taken against Finer Details in relation to any unauthorised provision or publication of material.

Governing Law

The laws of the State of Western Australia govern this Agreement and the parties submit to the exclusive jurisdiction of the Courts of that State.

This agreement supersedes all other prior agreements with you. The provisions listed above shall survive the expiration or termination of the Agreement Service.